We offer full support and maintenance for BowTie Pro™. With the annual support and maintenance comes:

• Telephone support during our office hours
• E-Mail support
• BowTie Pro™ software Upgrades
• Updates and bug fixes

Our team is fully conversant with the bowtie methodology and best practice, enabling us to give you effective help and support

BowTie Pro™ is under constant development and new features are regularly added and improved based on user feedback. These will be released as a BowTie Pro™ software update.

The support and maintenance fee is used for the development of BowTie Pro™. Users are encouraged to provide feedback on the BowTie Pro™ updates with regard to:

• Ease of Use
• Feature Shortfalls
• Additional Features/Requirements
• Reporting Improvements

This ensures that BowTie Pro™ is developed and improved in line with your requirements.

If you need assistance please send an email to: support@bowtiepro.com